Privacy Policy
Effective Date: May 1, 2026
Introduction
Radon Eraser (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, advertising platforms, phone calls, lead forms, text messaging, and related services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Property address
- Service request details
- Appointment information
- Communication preferences
- Information submitted through website forms, Google Ads lead forms, social media forms, or third-party scheduling tools
- Website usage information through cookies, analytics, and advertising technologies
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule appointments
- Provide radon testing and mitigation services
- Send estimates and service updates
- Communicate regarding appointments or requested services
- Improve our website and advertising performance
- Provide customer support
- Send marketing communications when permitted by law
- Comply with legal obligations
SMS and Text Messaging
By submitting your phone number through our website or forms, you consent to receive calls and text messages from Radon Eraser regarding:
- Appointment scheduling
- Service reminders
- Estimate follow-ups
- Customer support
- Requested information
- Promotional or marketing messages where permitted
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out of future text messages.
Reply HELP for assistance.
Your mobile information will not be sold or shared with third parties for promotional purposes.
Advertising and Analytics
We may use third-party tools such as:
- Google Ads
- Google Analytics
- Meta/Facebook advertising
- Call tracking platforms
- Website analytics tools
These tools may use cookies, pixels, or similar technologies to understand website usage, improve advertising performance, and help us better serve potential customers.
Information Sharing
We do not sell personal information.
We may share information with trusted service providers who help us operate our business, including:
- Scheduling platforms
- Payment processors
- Advertising providers
- Customer communication platforms
- Website hosting providers
- Service contractors or technicians when necessary to complete requested services
Information may also be disclosed when required by law or to protect our legal rights.
Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed completely secure.
Your Choices
You may:
- Request access to your information
- Request correction of inaccurate information
- Opt out of marketing communications
- Disable cookies through your browser settings
To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed toward children under 13 years of age, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Contact Information
Radon Eraser
https://radoneraser.com
Phone: (423) 464-4505
Terms and Conditions
Effective Date: May 11, 2026
Acceptance of Terms
By accessing this website or using services provided by Radon Eraser, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use this website or our services.
Services
Radon Eraser provides radon-related services including, but not limited to:
- Radon testing
- Radon mitigation
- Monitoring services
- Related indoor air quality services
Service availability may vary by location.
Estimates and Pricing
Quotes and estimates provided by Radon Eraser are based on information available at the time of inspection or consultation and may be subject to adjustment if site conditions change.
Scheduling and Appointments
Customers agree to provide accurate contact and property information when scheduling services.
Appointment times may be adjusted due to weather, operational demands, access limitations, or unforeseen circumstances.
Website Use
You agree not to:
- Use this website for unlawful purposes
- Attempt unauthorized access to systems or data
- Interfere with website functionality
- Copy or distribute website content without permission
Intellectual Property
All website content, branding, logos, graphics, and materials are the property of Radon Eraser unless otherwise stated.
Limitation of Liability
Radon Eraser is not liable for:
- Indirect or consequential damages
- Service delays outside reasonable control
- Temporary website outages
- Third-party platform failures
While we strive to provide accurate information and professional services, website content is provided for general informational purposes and should not be considered legal, environmental, or medical advice.
Warranty Disclaimer
Services are provided in accordance with industry standards and applicable regulations; however, no guarantee is made that radon levels can be reduced to zero.
Third-Party Services
This website may integrate with or link to third-party platforms including advertising services, analytics providers, scheduling systems, and social media platforms.
We are not responsible for third-party policies or practices.
SMS Communications Terms
By providing your phone number and opting into communications, you agree to receive text messages from Radon Eraser regarding appointments, services, updates, and marketing communications where permitted.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for help.
Governing Law
These Terms shall be governed by the laws of the State of Tennessee.
Changes to Terms
Radon Eraser may update these Terms and Conditions at any time. Updated versions will be posted to this page.
Contact Information
Radon Eraser
https://radoneraser.com
Phone: (423) 927-2366